QUESTIONS -Marines T-SHIRTS

MARINES T-SHIRTS
QUESTIONS? OUR GUARANTEE CONTACT US SHOPPING CART Marines T-SHIRTS

Frequently Asked Questions

How large is a large/how small is a small?

size chart

I want to order a shirt from you, but I don't have access to a credit card. Is there any way I can still order?

We definitely want your business! We understand that not everyone has a credit or debit card, so we will definitely take your order with a money order! Here's how...
  1. You need to do your shopping first! Once you have locked down what shirt, what color, what size, and what style of shirts you want...now you need to email me that exact information by CLICKING HERE. You'll also need to make it clear that you are needing to mail your orderpayment to us.
  2. We will quickly send you a return email that will have all of the information you need. Our shipping address and the total cost of your purchase plus shipping being the primary items of note.
  3. When you get your money order, you'll need to put it in an envelope with the invoice that you got in your email and send it off. We'll ship your order ASAP when we get your mail in our hands.

I really want to know, how long does it take you to put my shirts in the mail after I pay for my shirts?

There are lots of companies out there that will wait upwards of two weeks before they process your order and ship it, but that's not how we do things around here. We always ship within 24 hours of getting a customer's order. Your order will be moved through our system during regular business hours. Those hours are 7 in the morning to 3 in the afternoon, central standard time and excludes all USPS recognized holidays. Your order will ship the day after processing. When payments for orders are fulfilled on one of the days we don't work, then your order is pushed down to the next day we're open. If you pay for your shirts on a Sunday, we'll get your order on Monday and jog it forward through our production facility and then to the post office. We nearly always have what you want to buy on hand and ready to make and then go out the door with the postal service. If we are out of stock on an item, it will be back ordered and will ship as soon as we have replaced our inventory. This usually only takes a couple of days, so your order will still arrive very quickly...just not AS quickly.

If you've waited until the last minute to buy a gift, or if you need your shirts for a special occasion in a very short amount of time, there are several shipping options open to you when you order.

We have 3 Shipping Options for customers ordering in the United States in order to provide the perfect shipment speed for your needs.

  1. Our Standard option will suit most needs, as it arrives to your door in a very speedy 3-8 work days.
  2. Expedited Shipping is our second fastest speed, at just 2-3 Postal Shipping Days.
  3. If you need your order extremely fast, we can make that happen for you with our Express Shipping, which will get your package to you in only 1-2 business days.
NOTE! If you are ordering from the states of Hawaii or Alaska, then your shipment will come to you through Priority Mail, which will be 5-10 work days. These delivery times are mere approximations, due to the fact that we cannot predict shipping delays associated with the U.S.P.S. or with stocking times when supplies are out. Please feel free to include your email when you order, and we will provide your tracking information when we put your order in the mail for you. This is only available within the Continental United States.

We are pleased to ship Internationally to the countries of Australia, Canada, Denmark, Finland, Germany, The Netherlands, Northern Ireland, New Zealand, Norway, Great Britain, and Sweden. When you are ordering from outside of the U.S., your orders can take anywhere from 4 to 8 weeks for delivery...this is never truer than during the Christmas rush, so please take this into account when ordering. Do not expect your orders in a week if you order Internationally! Once your package starts its journey across the water to you, we no longer have the ability to track that order for you at this time.

We have a legal responsibility to provide a complete inventory of your package's contents, and the cost value of each items. We are sorry, but even marking your delivery as a "gift" will still require this information. We are in no way responsible for any charges your shipment incurs when it goes through your nation's CUSTOMS. You need to direct all of your questions on this topic to the Customs Officers of your region, as they will know what charges you will have and how to clear your package quickly through customs.

We have a deeply-rooted love and respect for the people who choose to serve their country in the military. As such, we are doubly excited when someone in the military places and order with us. Please be assured that we gladly ship anywhere to any APO/FPO address. Thank you for your service, and for your order. Unfortunately, we are unable to offer our faster means of shipment to Military destinations, since so many of them are across the ocean. Express and Expedited shipments are unavailable to Military orders. We cannot know the exact time you will be getting your order from us, but please note that the above shipping speeds are not applicable for APO/FPO orders.

If you need your package delivered to a PO BOX, then your order will always be sent with Standard Shipping. This typically arrives in THREE to FIVE business days.


Restocking Fees On Returns

All of the shirts you buy are made the day after you order them to your exact specifications. That means that on orders above a certain price range will incur a restocking fee if they are returned, and the return is not due to anything our company did wrong. We are not responsible for refunding shipment costs.
Order TotalRestocking Fee
$1 - $1000%
$101 - $49920%
$500 - $99930%
$1000+50%

A quick word about the quality of our product.

Sometimes, paying a couple of dollars more for something you want to last isn't a bad thing. A cheaper price usually means a cheaper product, and you'll find that all-too evident when ordering from other Internet retailers. The shirts that many of our competition sells is comparable to shirts you would buy in a department store in a value pack of five. We pay more for our shirts because we care about the product we sell. We have a 100% Satisfaction Guarantee that proves our dedication to quality at this company. If you want a thin, cool shirt then we have those available with out slim-fit options, but our normal shirts are all 100% cotton and made with a 6.1 ounce weave, which is far superior than the 5.5 weave you'll see from other companies.

The Shopping Cart Is Rejecting My Order?

It's usually caused when your billing information is not entered EXACTLY like they have it at the credit card company. Check this first. If you feel confident that everything is in order, and you are still being rejected then you may use the following information.
  1. You probably should go back to the billing address and give it one more hard look. This is almost always the point of concern and you might save yourself a lot of time by looking again.
  2. If you have moved from one address to another in recent memory, your bank or credit company may not have your new address in their system. Try using your previous billing information.
  3. Nothing working yet? Maybe it's time to use another card, if you have one available.
  4. We are an American-based company and have a Toll Free number for American residents. This number is 1-888-687-4478. You can call for help between the Central Time Zone based hours of 9am and 6pm.

Would it be possible to get any of the designs put on the backs of your shirts?

We really do love happy customers around here, so we would love to put any shirt design you want on the backs of your purchases for free. You'll just need to alert us of this request in the comments of your order form upon completion of your shopping.

Every Time I Make A Selection To Buy, It Refuses To Show Up In The Shopping Cart! Help!

Ordering things online is pretty easy. Wherever you shop on the Internet, you're going to need something called "cookies" implemented within the browsing perimeters of your browser. You may be having these contrary conditions because the security and privacy settings are set far too high in your browser for Internet shopping. You can turn these off by following this path of mouse clicks at the top line of your browser: TOOLS, then OPTIONS, then PRIVACY (instructions). You could also call us at 1-888-687-4478 TOLL FREE from 9 to 6 CST.

Do you have a Privacy Policy?

Our Privacy Policy is pretty simple. We will only ever use the information you have given us to fulfill your order or contact you with any questions or problems that may arise with completing your order. That's it.

How do your shirts compare to BRAND X? / Are these going to hold up or fall apart after a little bit of wear and tear?

We have lots of different styles of shirts, but all of them are from the best manufacturers available. Our suppliers stand by their product, and we stand behind ours. 100%, preshrunk cotton perfection.

When I give out my personal information and my credit card number, I need a guarantee from the company that all of this is completely confidential.

We give your personal information the highest priority and it will never fall into the wrong hands when you are buying from us. When you add your shirts to the shopping cart, you are automatically transferred to a secure server that locks away any information that is temporarily stored in it, so you can perform any transaction with the knowledge that your identity is safe in our care. For those of you who are living in the U.S.A., you also have the option of calling us and personally placing your order with one of our office staff employees TOLL FREE at 1-888-687-4478. For everyone else who wants to call us living outside of the United States, please call using the number 1-731-588-5690.
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